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Dear Rick-
We were very happy with the beautiful suite we had at the Marina El
Cid in Mazatlan!!!! You can feel comfortable sending clients there
as long as they understand it is further away from downtown & is
much quieter than the downtown hotels. Families with teens might
prefer El Cid Moro Towers for the pool & beach activities -(also
available to Marina guest with a 5 min shuttle ride) Thanks again
for setting us up there!!! We Loved it!!!
Sincerely,
Don H.
April 4, 1999
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Dear Jeanette-
I would like to take this opportunity to thank you and your staff at
Travel To Go for the support I have received over the last few
months.
As you know , I was very skeptical with transferring to Travel To Go
after all that had happened with Tradewinds. After working with you
and Ingrid, I realized that it was the right thing to do. Ingrid is
a wealth of information and a delight to work with, and I can always
depend on a response to my call(s) from your office in a timely
manner.
Thanks again for all you help and support.
One of your OTA's
Debbie W.
April 5, 1999
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Dear Rick-
We are writing to thank you for the accommodation you arranged for
us in Kailua/Kona. The week at the Sea Village was quite enjoyable
as we had an ocean view and could see the activity in the harbor ,
as well as beautiful sunsets.
The second week was spent at Mauna Loa Village, also a very lovely
property. This complex was very quiet; the landscaping is beautiful.
Thanks again for working so hard to fill our condo requests. It is
appreciated.
Yours Truly,
Shirley & Stan K.
April 16, 1999
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Dear Troy-
Just came back from Madrid. Had a great time. Stayed in Apartmento
Bacillica. An Extra bed was only $8.50 a day. We had a full kitchen.
They changed the towels & made the beds everyday. It was clean
and very spacious. There were many shops where we stayed. Walked
about 8 blocks to the Metro. Staff spoke English and were very
courteous. Thank you and the staff at Travel To Go again for helping
us to have a wonderful trip.
Sincerely,
Vickie L.
May 25, 1999
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Dear Jay-
Here is the postcard I promised. First off, a major THANK YOU, for
organizing all of this. The hotels have been awesome & we have
been having a great time. Mazatlan itself is wonderful & we have
spent our time relaxing by the pool, swimming in the ocean and
partying it up at night!!!! Thanks again!!
See Ya!
Mark E.
June 2, 1999
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Dear Rick-
You did it again!!! What a lovely condo you secured for us at Grand
Pacific Palisades in Carlsbad, CA. It was located right across the
street from Legoland, and we could walk to it. Our grandchildren are
ages 81/2 and 5, and were at perfect ages to enjoy Legoland. The
people at the resort, all of them, made sure everything went
smoothly and were very nice and accommodating. Our view from the
balcony overlooked the flower fields (although none were in bloom at
this time) we could see the ocean as well. We appreciate this
wonderful vacation spot set up for us. Thank you very much.
Sincerely,
Shirley & Stan K.
July 2, 1999
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Dear Sirs-
Pursuant To my telephone conversation with Rick Nunez this week I am
returning your transfer form (for Tradewinds Travel Club) and the
appropriate fees that you have requested with the understanding that
your company will continue our vacation membership as previously
promised by Tradewinds.
I am please to know that your company has a service representative
to talk too, as my husband and I prefer to get a little help now
& then with our bookings and I would rather have one person to
talk too than 3 or 4 unknowns.
I am looking forward to a long and happy relationship with your
company.
Sincerely,
Marcia L.
July 12, 1999
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Dear Rick-
Condo in Scottsdale - Helen wanted to be sure to thank you profusely
for arranging the trip, they just loved it!!!
Sincerely,
Mrs. Z.
July 29, 1999
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Dear Rick-
It was everything you said it would be!!! They still remembered your
visit. Thanks
Sincerely,
Fred & Patty L.
August 22, 1999
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Dear Rick-
Thanks so much for arranging our trip to Whistler. We know it took a
lot of effort & patience on your part. The condo was splendid
with great views in all directions. The many amenities were
outstanding. The hot tub was checked weekly by a service company.
Everything was well groomed and very spacious inside. The natural
garden & lawn blended into the Woods.
Whistler Village was full of art, entertainment & beautiful
buildings. The sports opportunities are boundless - even a new
miniature golf course was just completed. Skiing is possible from
the high gondola slopes until August 31st. The restaurants were
outstanding. Everyone seemed thoughtful wherever we went.
John & I appreciate your consideration.
Sincerely,
Nancy D.
August 25, 1999
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Aloha Rick-
Thanks so much fro your help & recommending Kaapa Shores for our
vacation. We had a blast. My guests really enjoyed themselves too!!
I would definitely go again to Kauai. Its beautiful and the
accommodations again, were great!! Best wishes to you & your new
baby!!
Mahalo,
Judy P.
August 29, 1999
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Dear Rick-
Thank you for the welcome home card. It was very nice of you. The
accommodation at the Grand Pacific Palisades were spacious and
beautifully furnished. Every thing is so new. They are still
building the restaurant that will be on the property. We found that
we could get into San Diego within a half hour. There is a very nice
shopping center with outlets for all major shops, men & women's
clothes. Also there are restaurants about 5 to 10 minutes driving
time from the resort. At the resort we used the pool and the
exercise facilities. We really had a wonderful vacation. Thanks.
Sincerely,
Maria M.
October 22, 1999
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Dear Rick-
Thank you for arranging the week accommodations for my wife and I at
Club Trinidad in Palm Springs. The rooms were spacious, immaculate
and across the street from the large shopping center. The management
was very gracious and helpful. Their pool and jacuzzi provided a
relaxing end to each busy day. This trip was a very pleasant break
friom our hectic schedules.
Sincerely,
David and Raili G.
April 4, 1999
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Dear Sir or Madam-
We wanted to express our thanks to your employee, Rick Nunez, for
his effort that saved our Hawaiian vacation and to inform you of
this effort.
In May of last year, we requested condominium reservations for two
consecutive weeks, October 16 through 30, on the island of Maui. We
had not heard anything from Travel To GO by mid August so we called
and left a voice message with Rick wanting to know what was
happening. Rick left a message in return stating that he was unaware
of any such request. After a number of messages and actual
conversations, Rick was able to confirm with your accounting
department that we had made such a request, but that request had not
been forwarded to him. With less than two months left prior to our
departure, Rick then started out to find suitable accommodations. He
was successful, and we were able to enjoy our vacation.
In no small part, Rick's effort to resolve the issue about the
request during the first morning made it possible for our vacation.
I was leaving for two weeks of business travel and it would have
made it much more difficult and time consuming to resolve this
issue. After our original experience with the Tradewinds accounts
before Travel To Go acquired the accounts, this willingness to help
is very refreshing. His effort changed what could have been a very
unpleasant experience into a very enjoyable one.
Thanks again to Rick Nunez for extending himself and taking the
extra effort.
Sincerely,
Bob & Emily B.
November 21, 1999
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