Information collected about you
Travel To Go collects personally identifiable information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a member of Travel To Go in order to use selected travel planning tools, and some PII is needed in order to process and fulfill travel requests, many areas of Travel To Go can be accessed without providing any PII. On all Travel To Go pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested.

Travel To Go collects PII when you:
Become an Travel To Go member
Complete a traveler profile
Purchase travel
Use the Travel Arranger service
Participate in a survey, contest, or sweepstakes
Contact Travel To Go
Member information
Travel To Go collects your Member ID, password, and e-mail address when you register to become a member of our Web site.
Traveler profile information
Travel To Go collects the full name and contact number for a traveler when a travel reservation is made. We may also collect information about each traveler's preferences, including meal requests, seat selection, frequent flyer/hotel/car rental programs and membership numbers, and ticketing options. This information is stored in the My Account area of a member's Travel To Go account.

When someone other than yourself is accompanying you on travel purchased through Travel To Go, we may collect PII and travel preferences about that individual. You should obtain the consent of other individuals prior to providing Travel To Go with their full names, contact numbers, e-mail addresses, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.

Travel purchase information
Travel To Go collects the billing address of the credit card that is used to purchase travel. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for travel purchased through Travel To Go. Please view our Credit Card Guarantee for additional information on Travel To Go's commitment to protecting your credit card security.

Travel Arranger information
Travel To Go offers you the ability to authorize others to make and purchase travel arrangements on your behalf and allows you to become an authorized Travel Arranger for other Travel To Go members. If you elect to participate in this service, Travel To Go will collect the e-mail address of the person you are authorizing to make travel arrangements on your behalf or for whom you are requesting authorization to make travel arrangements.

Contests and sweepstakes information
Occasionally, Travel To Go may offer our members and site visitors an opportunity to participate in a contest or sweepstakes. Information collected by Travel To Go when you participate in a contest or sweepstakes may include your full name, e-mail address, and street address.

Surveys
Travel To Go may offer our members and site visitors an opportunity to participate in surveys regarding their experience with our site. For our members, we may also send these surveys via e-mail. You are under no obligation to respond to any survey, and you may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any e-mail survey you receive. Information collected by Travel To Go when you participate in a survey may include your full name, e-mail address, and street address.

Contacting Travel To Go
Travel To Go collects PII such as your full name, Member ID, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to Travel To Go, or accessing your account.

Our partners
Travel To Go has partnered with reputable third parties to offer our members and site visitors a variety of products and services. All travel services throughout Travel To Go that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than Travel To Go. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.

Other information we collect
Some information is collected automatically every time you visit Travel To Go (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.

Cookies and other Web technologies
When you visit Travel To Go we collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You do not provide this information—it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access many travel services and planning tools offered by Travel To Go.

When you access the My Trips or My Profile areas of the Travel To Go Web site, reserve or purchase travel, or use selected travel planning tools, Travel To Go requires you to sign in as a member, using your Member ID and password. Once you sign in as an Travel To Go member, we record the Member ID and the name on the member account in the cookie file on your computer. We may also record your password in this cookie file if you checked the box entitled "Save this password for automatic sign-in." Your Member ID, password, and the name on your member account is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorized access to your computer. Permanent cookie files remain on your computer's hard drive until you manually delete the file.

A cookie file may also be placed on your hard drive by Travel To Go's third-party advertising companies. These companies may use aggregated statistics about your visits to this and other Web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your PII.

The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. This is primarily accomplished through the use of a Web beacon (a single-pixel GIF), which is placed on our site to collect anonymous information. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous and does not link online actions to an identifiable person. If you would like more information and want to explore the option of not having this information collected by third-party advertisers, click here.

Computer information
Travel To Go collects certain technical information from your computer each time you request a page during a visit to Travel To Go. This information is collected from your computer's Web browser to enhance your experience on our site and may include your IP address, operating system, Web browser software (i.e., Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site.

Information from other sources
To improve services and enhance personalization, we may periodically obtain information about you from other independent third-party sources and add it to our account information. Additionally, authorized Travel To Go personnel may update your profile to accurately reflect any new profile information included in communications received from you.